Reference

How 337x Handles Your Personal Information

Your account data belongs to you, and we want you to know exactly how we collect, use, and protect it. Access and eligibility depend on your local law and eligible regions — this policy explains what applies when you use 337x.

Account Data ProtectionCookie ControlsData Access RequestsWallet PrivacyContact Our Team
337x How 337x Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Data

We apply security measures across every layer of your account to keep your information safe. Here is how we handle the key areas of your data.

Account Security Your account is protected with password hashing and OTP verification on login. We never store your bKash, Nagad, or Rocket PIN — only the wallet number needed to process your transaction.
Cookie Policy We use session cookies to keep you logged in and analytics cookies to understand site usage. You can block non-essential cookies through your browser without losing access to your account.
Data Retention Active account data is kept for as long as your account remains open. After closure, we follow a defined retention schedule and remove personal data that is no longer required by law.
Your Rights and Requests You can request a copy of your data, ask us to correct inaccurate records, or ask us to delete data where no legal obligation requires us to keep it. Contact support to start any of these requests.
DATA CONTACT PATHS

Reach Us About Your Privacy

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, our support team is the right place to start. We aim to respond to all data-related requests within a reasonable timeframe.

Live Chat Open the chat widget from any page on 337x to reach our support team directly. Data requests submitted here are logged and tracked.
Email Support Send your data request or privacy concern to our support email. Include your registered account details so we can locate your record quickly.
Account Settings Some data corrections — like updating your contact number or wallet details — can be made directly inside your account settings without contacting support.

Common Questions About Your Data

Here are the questions we hear most often about how 337x handles personal information.

We collect your name, contact details, and the wallet information you use to deposit or withdraw — such as your bKash, Nagad, or Rocket number. We collect only what is needed to run your account.

We share data only with payment processors like bKash, Nagad, and Rocket, and only the details they need to complete your transaction. We do not sell your personal information to any outside party.

We keep your data while your account is active. After you close your account, we follow a retention schedule and remove personal data that is no longer required under applicable law.

Contact our support team via live chat or email with your registered account details. We will locate your record and provide the information you are entitled to within a reasonable timeframe.

Yes. Where no legal obligation requires us to keep your records, you can request deletion. Reach out through live chat or email and our team will process your request and confirm the outcome.

We use session and analytics cookies. You can block non-essential cookies through your browser settings at any time. Turning off cookies does not prevent you from accessing your account.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.